Terms & Conditions
Terms & Conditions
Terms & Conditions
These Terms & Conditions govern the purchase and use of our products on the HELIOSKIN website. By placing an order, you agree to the terms outlined below. We encourage you to read them carefully before purchasing.
1. General Terms
HELIOSKIN sells cosmetics, small electronics, and related services to individuals (consumers) and businesses within Finland and European Union.
These terms define the rights and responsibilities between the customer and HELIOSKIN regarding the use of our website and product purchases.
2. Products & Pricing
All product information, pricing, and availability on our website is subject to change without prior notice.
All prices include VAT in accordance with local legislation. Additional charges, such as shipping fees, will be shown at checkout before payment.
Please note that product appearance or composition may vary slightly due to manufacturer updates or changes in supply.
3. Placing an Order
When you place an order on the HELIOSKIN website, you agree to purchase the selected products at the stated price.
It is your responsibility to ensure your order details are correct and that shipping information is up to date before completing your purchase.
4. Returns & Cancellations
Due to hygiene and safety reasons, cosmetic products are non-returnable unless faulty or defective.
Unopened products may be returned within 30 days, provided they are unused and in their original condition.
If you receive a faulty or incorrect product, you may request an exchange or refund based on the original purchase value.
Small electronic devices may be returned within 30 days if unused and in their original packaging.
5. Liability & Limitations
HELIOSKIN is not responsible for misuse of products, unintended effects, or any harm resulting from product use.
Please check for potential allergies and read safety guidelines before using cosmetic products.
Small electronics must be used according to the manufacturer’s instructions.
6. Faulty Products
In the event of receiving a faulty product, return shipping will be free of charge, and you may choose a replacement or refund.
Faulty products must be returned in their original condition and packaging.
7. Intellectual Property
All content on the HELIOSKIN website – including images, text, and trademarks – is the property of HELIOSKIN and protected by copyright laws.
You may not use, reproduce, or distribute this content without prior permission.
8. Privacy Policy
Personal data is handled according to HELIOSKIN’s Privacy Policy.
We use your information only to process orders and provide customer service.
You may review, update, or delete your data via your account settings or by contacting our support team.
9. Governing Law & Dispute Resolution
These terms are governed by Finnish law.
Any disputes will be resolved primarily through negotiation and, if necessary, via the Finnish Consumer Disputes Board.
10. Miscellaneous
HELIOSKIN reserves the right to modify these terms without prior notice.
Updated terms will be published on our website, and placing an order implies acceptance of the latest version.
Customers are responsible for complying with all local regulations related to the purchase and use of cosmetic and electronic products.